Azure Mortgage & Asset Management Services Limited

Last Updated: January 2026

This policy explains how we collect, use, and safeguard your personal information in line with UK data protection laws.

1. Who We Are

We are the "Data Controller" for the information you provide.

• Company Name: Azure Mortgage & Asset Management Services Limited

• Company Number: 10602185

• Registered Office: 349 Bury Old Road, Prestwich, Manchester, M25 1PY

• ICO Registration: ZA315797

2. The Information We Collect

To secure a mortgage or loan, we need to know who you are. We typically collect:

• Identity Data: Your full name, date of birth, and proof of ID (Passport/Driving Licence).

• Contact Data: Home address, email, and phone numbers.

• Financial Data: Bank statements, payslips, tax returns, and details of existing debts or assets.

• Verification Data: Credit history reports and Anti-Money Laundering (AML) checks.

• Technical Data: Your IP address if you use our website or digital portals.

3. Why We Need Your Data (The Legal Bit)

We only process your data when the law allows us to. Usually, it’s for one of these "Lawful Bases":

• Contractual Necessity: We can’t get you a mortgage or manage your property without this info.

• Legal Obligation: We have to report to HMRC and conduct AML checks by law.

• Legitimate Interests: To improve our services and keep our records tidy (so long as it doesn’t override your rights).

• Consent: If we want to send you marketing or "hand-picked" investment opportunities.

4. Who We Share Your Data With

We don't sell your data to random third parties. We only share it with trusted partners necessary to fulfill your request:

• Lenders & Banks: To secure your mortgage funding.

• Credit Reference Agencies: To check your creditworthiness.

• Professional Advisors: Solicitors, surveyors, and accountants involved in your transaction.

• Regulators: The Financial Conduct Authority (FCA) or HMRC if required by law.

5. How Long We Keep It

We don’t keep your data forever. Generally, we keep client files for 6 to 12 years after our relationship ends. This isn't because we’re sentimental; it's to comply with financial regulations and to defend against any future legal claims.

6. Your Rights (The "Real Person" Summary)

You are in the driver's seat when it comes to your data. Under the UK GDPR, you have the right to:

• See it: Ask for a copy of the data we hold (a "Subject Access Request").

• Fix it: Tell us if we’ve got something wrong (like an old address).

• Delete it: Ask us to erase your data (though we might have to keep some for legal reasons).

• Stop it: Object to us using your data for marketing.

7. Keeping It Secure

We use industry-standard encryption and secure servers. If you use our digital portal, your data is protected by SSL encryption. We also ensure that any third parties we use have the same high standards for security.

8. How to Contact Us

If you have a question about your data, or you’re worried about how we’ve handled it, please contact our Data Protection lead:

• Email: david@amams.co.uk

• Post: 349 Bury Old Road, Prestwich, Manchester, M25 1PY

If we can’t solve your concern, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.